Hello. I tried re-plugging the cord and cutting off the power, but the issue persists. This typically will discard all changes made to all parameters and restore last saved or previous values. Hi John. In some cases, the problem lies with the spa control. It heat it up to 100 no problem, but since then the heater only turns on when I manually press the Jets button. Had some cracked plumbing, which I fixed. My step down transformer is giving off 60 volts on one of the legs of the orange and black wire should be 12 volts from my understanding. Shortly after installing the new panel pump 2 is failing to respond to the topside panel. Pump 1 responds to the topside panel and all of the other controls are working. The ribbon cable is gelled into the bottom of the topside so no real serviceable parts there. If you hear sound from the pump motor like it is running but you just have no water flow then you could have an air lock that needs purging. It is safe to assume that some other parts are also worn out and may need replacement, too. Does this mean it is the pump 2 switch on the circuit board even though I cant see any signs of a short? Majority of manufacturers dont make their own spa packs and buy them from specialists. Turn on the lower amp breaker first if you have a hot tub powered by 240 volts. Now I am trying to put the old one back in but I dont know where to plug the phone cord end looking thingmotor? Jet 2 does not run on the cycle. The prices shown on this website reflect MSRP, but your local dealer offers different pricing, packages, and promotions based on bulk buys and often pass the savings on to you. Shop the Engineerable store MARKSMITH TITANIUM Bolt Action Permanent Marker $99.00 Soul Built MARKSMITH BLACK Ti - DLC Coated Titanium Bolt Action Marker Pen SATIN BLACK $119.00 Soul Built. DESCRIPTION Jacuzzi - On/Off Actuator Button Replacement Kit With Air Switch, White - 8246940KIT-B Not sure which part of your air switch is malfunctioning? If it does not go back to normal it sounds like it could be a logic or board isssue. I have done everything I know to get it to come back up and it refuses. Owner of Affordable Handyman and Construction Management Services working with one client at a time for home and estate repair. When shopping for a new spa control, you will find affordable bundles which include all other components such as the circuit board with electronics, heater and controls, blower, and pump. Check the ribbon cable for breaks. Could be a bad controller and or a bad topside Robb. Delivery time was fantastic and pricing is very competitive I can turn on the lights, and adjust the temperature but i can not turn the jets on or off without using the temperature controls. In order for me to use it I have to plug it in and unplug to shut off. (With the warranty information). Hi Bradd. You perhaps have an issue with the PWA as well. If you are within range or at set temperature and the buttons are still not active I would check around the controller box area for broken or cut cables especially coming down from the topside control into the control box. While these may seem like mundane solutions, they're also the quickest and least expensive, so always try them first. Is there a good way to determine if this is a topside control problem or a main circuit board issue? Try disconnecting the remote panel Shannon. The part is still available but we dont stock it anymore as there is such little call for it. First, just outstanding that you provide this Q&A free of charge. Does the heat light come on or heat icon come on when you increase the temp readout to 92? Suggestions? Pull the air hose out as shown in the video put another hose into it, i had a hose laying around from my dehumidifier, maybe you have one from your aquarium? This guide aims to help you troubleshoot malfunctions of your hot tub or spa by isolating and identifying the problem so you can get the best solutions. I am thinking maybe the problem lies in the topside control. I have a AquaRest AR-150, this Summer I ran over the Plug that goes into the outlet. The auxiliary control will operate both pumps and the blower motor. Do you have two jet pumps or one? First, check your water level. Could not turn it back on with either control panel. I have a 6month old aqua rest 400. I have a jacuzzi tub. Filter cycle defaults to three times a day. Could be a bad main control but disconnect the aux control and dont be surprised if the main control works after that indicating the aux control and or aux cable is bad. I wouldnt hesitate to recommend spa911 to anyone looking for parts. If space is not an issue then other factors can be considered. Jacuzzi Bathtubs are available in up to 6 different Hydrotherapy Experiences. Sounds like perhaps maybe a bad controller. I unplugged the auxiliary control, and no change. Also please check your current water temperature with another thermometer to check if the temperature of the water is 59. Its pretty rare that the main topside is bad but it is possible as well. An electronic spa controller allows you to control everything with a topside control panel that provides the owner with a digital water temperature reading. Not only was his pricing unbeatable, shipping was lightning fast and he also gladly helped with some technical questions regarding hookup 10/10 recommend! Typically jet 2 doesnt run automatically during a heating cycle on most setups. Needed a part made a phone call With in 5 mins parts were ordered and shipped.. Great service She especially enjoys learning about car repair, wood finishing, and fabric. Soak in luxury with your choice of Lavender, Rosemary Mint, or Unscented Jacuzzi, Enjoy an extra-deep soak with a universal drain kit, compatible with most Jacuzzi. Use an instant filter cleaner spray each month to break up oil and other stubborn buildup. If you'd like to get expert points and benefit from positive ratings, please create a new account or login into an existing account Nigel now pump 2 is cycling intermittently without any pushing of the buttons will run for a few seconds and then shut off any ideas? In case the heating element is fine, a spa technician can diagnose the problem. When you open the door to the box you should see two ribbon ccables connected near the bottom of the box where the wire access holes are connected with a mating harness. The guys also said that the white T-nob in the right wont switch from UP DOWN. See local dealer for details. After the displays go blank. Thank you Denis. We might be able to do something about it. How can I obtain an Owner's Manual for a Jacuzzi. JacuzziMD retourne la nature avec la collection largie de produits surface solide. When I ever have a spa issue, Spa 911 is my first call. Completely disconnect the circuit breaker in the breaker box or panel and other secondary boxes near the spa. Generally, the size of the bathing area in the bathroom will determine whether a 5-foot, 6-foot or corner bath is selected. One pump comes on as usual when calling for heat. Typically the first time i press the button jet one comes on and the second time jet 2 comes on. I know the pump is fine as when I reset the breaking this pump and the jets related to it work for about 20 mins. If the board has low voltage, it is also a sign that the circuit board needs replacement. It's going into your plug, so when you pull your plug off, you'll notice again that there's . We agreed to first try a heater. Melissa it sounds like you may have a bad topside control panel or bad connection from the panel to the PWA. The controls on the information center dont work. i put a little water in around the button and when it finally popped up there was dirty water coming up every-time i pumped the button GOOD LUCK . Turn the power off for one hour and then turn it back on. Awesome customer service during ordering and installing (technical advice). Try a new topside first. I called looking for a heater for my hot tub and received a return call from Richard within minutes. I have a 2005 Sweetwater Palermo spa. If necessary, disconnect the blower or pump. The flow switch cable is something I have seen chewed up by mice before. Since 2013. If you have flow through your waterfall but not your seating jets while jet 1 is running you would want to check each jet face in the spa. I would try the massage selector first near the waterfall to make sure it is turned to direct water to those jets you are seeing no flow through. Hi Kris. Did this video or my channel help you in anyway? "Very easy transaction with the company and the bathtub is just Perfect, just what we were looking for. Hi Erik. It looks like you had the Plumber from Hell that I hired and fired once. Theres 2 inches of space and I have big hands. If none of the buttons respond than it is worth trying a new topside first. It looks like you're using an ad blocker. All icons come on when I press buttons but nothing happens. and a bubble top. Examine if there is moisture in the display. Congrats on your new AquaRest. All other panel functions work. I just wont prime. Soon it will be filled with many friends and neighbors.. When we surveyed current owners about basic hot tub maintenance, nearly all of them said it was easy! Your Jacuzziauthorized dealer will walk you through the process and connect you with an expert to install your hot tub. Thanks so much I REALLY appreciate the help, and the detailed explanations to walk me through it. With 3 seating options, the J-315 model features a mix of semi-lounge seating combined with upright seating, all ergonomically-designed to deliver comfort in a compact hot tub. You'll notice right off the bat that there's two wires. Took out the large deck and replaced the bathtub with this Self Standing tub and it worked out great. Totally open up the space and tub is wonderful. Consider bathroom faucets the jewelry of the design space. Is there a way to disassemble that panel without braking anything (it seems to be glued)? I have a cal spa model ps4 and the jet button wont start the jets. Should problems continue, you can contact qualified spa technicians for assistance or consult your owners manual. You are visiting the Canada site. Waterproof, comfortable, and compatible with any bathtub, enjoy the comfort of Lenire, Featuring timeless, traditional design, the Barrea, A revolution in bath accessories, the RapidHeat. They are held on with wood screws that can be removed with a phillips screwdriver. Read full answer. What model Sweetwater Spa do you have Adam? If the spa is currently running a programmed cycle you may not have the capability to cycle it off or on. Add your own touch to the ERA double-ended bathtub with traditional ball and claw feet. Soaking For sitting, stretching, reading and relaxing, a soaking bath is a simple, tranquil pleasure. I am getting 120 volts at each leg. If the breaker holds with the heater disconnected, the circulation pump and both of the jet pumps running it sounds like you could have a bad heater. Is that correct? Where would I look to check the jumpers, and how should they be set? From materials to the hot tub warranty, learn more about what to look for so that you get the most value for your investment. Just to clarify are you saying it indicates the board where the set points and not the spa side panel? If you spa has air system with air button controls, you may need to upgrade it to a digital topside control. With the stem fully retracted it is closed. Could have milked me for lots of unnecessary stuff but got me back tubbing quickly! It does not turn on. When I call a plumber they say we don't really work on those kinds of tubs. Many thanks! I just put a brand new controller panel cat900 Add to Cart. A caressing sensation of warmed air inside thousands of bubbles. First, thanks so much for your awesome help. Hi there thanks for the quick responseserial number is OXO3LCD-100436881-0812. Easy to install and looks great. Kit Includes: 1 x 8262000 Graphic Snap Ring "Whirlpool" (The Frescoand Mitoare exceptions to this rule. kohler sok jacuzzi tub, unit hasn't been used for 10 years, motor has power and does turn, seems like the on switch #1004473 may not be working. Below are ideal situations when you should consider replacing your spa control. I cleaned the spa and refilled. Any help greatly appreciated. I have another topside and still does the same thing. If neither of these work check the wiring in and around the PWA for damage. If the problem persists, turn the breaker off and disconnect the panel to examine the circuit board. Unplug the pack. Filled the spa back up and it went into normal heating mode. There are several things you have to be specific about when buying a spa pack that matches your spa shell. Im very impressed by the support offered here great advise which im very grateful for. For these two units the suction cover will be across from you.) Put a regular thermometer in the spa water and tell me the temperature it reads and than also tell me the temperature your topside control panel is reading at the same time Clarence. If it senses that the spa water has reached 110 or 120 degrees, the switch trips and your heater (and often the pump, too) turns off. Then turn it back on. The best high-performance swim experience, combining the best aquatic technology with the therapeutic power of Jacuzzi PowerPro jets, Combines swim current technology with the therapeutic power of Jacuzzi PowerPro jets. outstanding in every thing ,service knowledge wow this is the best service i have had in like 15 years . service over the phone, ordered pump could not find a better value anywhere! If your spa is frequently used or over 7 years old, you need to replace a major part such as a spa pump or spa control. Save my name, email, and website in this browser for the next time I comment. Would like to use it how it is intended to be used. Great knowledge and friendly helpful employees. Happy Hot Tubbing! If your hot tub is 120 volts, unplug and re-plug after two minutes. See if the panel or any buttons are cracked or if it could have possibly gotten wet. Le personnel est super sympathique et trs serviable. Sounds like you may have a bad topside control. I replaced the temp sensor with a new one and turned it back on. Make sure there are no breaks in the cable. But when the preset filter cycles occur the pump will come on and the icon comes on on the display. Its been over a month and So far my hot tub is running great . In order for me to use it I have to plug it in and unplug to shut off. Are there any tests that I can perform to isolated the control panel (Sundance Spas Control Panel LED Part number 6600-832) or the board? This is a great way to conserve energy while keeping your hot tub nearly ready to use. Many models require turning off the power for a few minutes and turning back on. Most people are like you ie when the smaller control goes down they just go without it. If the spa control can be repaired, it might cost around $150 for repairs. what else could it be, could not find a reset button , II have a 2002 Optima spa. I noticed that my control panel has begun to delaminate / separate from the electronics, and there is some moisture in there, so Im suspicious that is the issue and Im banning people from the tub to see if it will work when the panel dries. This will cost you a lot of money in energy bills and cause a lot of wear and tear on your main pump. Whether you are looking for a whirlpool, Swirlpool, or soaking bath experience or are in search of the perfect freestanding tub, drop-in tub or alcove tub installation, you will be enchanted with all of our Jacuzzi Bathroom products. A few examples of circuit board issues are partially blank display, delay in displaying messages, or LED lights dont work properly. 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