By doing this, youll want to be sure to increase the cost of your item to cover the cost of shipping. Its literally just a free $5 credit to use towards your purchase. What a well organized, completely thorough, tutorial! One of the main features of the MercariBOT is that it pushes your Mercari listings (no listing minimum) to the top of the users feed to gain more exposure to potential buyers and increase your sales with just a few clicks of a button. Ive reported it to Disney, Hulu and Netflix. Why would they do that? But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. You can buy a pack with different sizes so you can try them all. The second computer still hasnt arrived. It does not reflect poorly on the seller who did not provide the product. I was swindled and scammed. I have personally sold over 90 items worth a cumulative $28,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. It helps you gain stronger exposure and online presence from relisting your items automatically to crossposting them on other platforms. Customer service is horrible. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. I even sent their rap sheets. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. About this app. I think Ill look into E-bay. Automate your daily tasks and optimize your operations as the bot also features bulk listing deletion. Its much better and safer for a buyer to shop at Amazon and EBay. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Now that you know their marketplace guidelines, lets get to know their policies. I would not do business with them even if I could save a ton of money. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. Of course! There are a lot of bots and scams, so be aware and alert. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. I purchased 2 working computers, got one, it was dead. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. Buyer beware. What to look for in a Poshmark bot. What outrageous lie and l want something done. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Its much better and safer for a buyer to shop at eBay. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Mercari Automation - Your Virtual Assistants To Fast Selling. You cant write a review until you confirmed receipt. What does re-listing do? However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Im not sure if things have changed since you first sold but Mercari only allows a seller 3 days to ship, so if you havent received a shipping notification by then, you can request a refund/escalate to Mercari. mercaribot | Posted on February 5, 2015 |, MercariBOT, get 6 month subscription, no other payments involved Key features of current version: Automated listing import from mercari Automated listing import from Poshmark Automated posting/Re-posting of listings based on predefined relisting delay(Auto Pilot) Automated listing deletion of last posted after re-posting (if required by user) Automated deactivation of listing from re-posting after a listing [], MercariBOT, get 1 month subscription, no other payments involved Key features of current version: Automated listing import from mercari Automated listing import from Poshmark Automated posting/Re-posting of listings based on predefined relisting delay(Auto Pilot) Automated listing deletion of last posted after re-posting (if required by user) Automated deactivation of listing from re-posting after a listing [], With this 3-day FREE trial, try out our software! Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Hello Julie if possible can you share, the outcome of your experience. Just like most other selling sites. People who have purchased from us are loving our software! Automated systems helpful (when working correctly). John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. The second computer has never arrived. As far as Im concerned Mercari is the pits. Reply . Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. I research some more and even eBay has the same scenario. To be submitted within 24 hrs. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Mercari Marketplace Marketplace and Deals 10 comments Best That seems to be the feeling I get when I message sellers. In turn, more people follow you, recommend you to their friends, and buy from you. So sorry, thats a substantial loss, Etsy is just as bad. Come up. This will be my first-time. I regularly buy large bundles, at least $500+ purchases & 20+ items per seller because I try to save on shipping. I bought 2 computers on Mercari. 3 days is your opportunity to say something. I guess I got lucky with my first 20 purchases. I sent it all back with their provided label and they canceled my refund! While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. I paid $26 (w/shipping) for a puzzle of a Mustang car. I dont even know how to find the seller on mercari anymore. $7.50 minimum. They expect you to take whatever they offer. Then, if no return confirmation, releasing the funds to the seller. Mercari is similar to top e-commerce marketplaces like eBay, Amazon, Etsy, Depop, and Poshmark. (Mercari and Mercari bots make reviews on customers behalf; it helps you get paid, but its suspicious and I sadly prefer to earn my reviews). Click below and try it risk-free for 3 days! If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. They refuse to cooperate and insist that the credits are there, but they arent. Auto Re-Lister Still not a bad return. Hey Bob, I have had very good experiences with Mercari so far. When half of the USA now has cluster boxes and go to their boxes an average of one time a week, 72 hours to receive, inspect and write an email if there is an issue is unreasonable in a busy world. "Buyee" Japanese Proxy Service | Buy from Japan! They kept asking for it so I wanted the page to stop coming up. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. I would have sold it locally even for higher price. By following these tips, you are unlikely to be scammed by sellers on Mercari. Their shipping fees also dont make sense. We offer a 3 day free trial at no risk to you.You can try ithere. Mercari prioritizes the ease of listings for sellers, resellers, and buyers who go for a large variety of items to sell and purchase. New or used. The seller kept asking me if I would like to cancel. The money I earned from selling on Mercari went toward my house savings goal. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Bought MY stolen property off of Etsy and they knowingly facilitated this. Tip always ask questions and more pictures if needed BOT Planet 24 -1.13%. LUCKILY, I did not mark the item delivered only by pure chance. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. There are no current coupon codes available at the time of writing. I tried that, this happened. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. Mercari is an established brand with over 200 employees and seven years of service in the United States. It is important to note that Mercari is unlike other marketplaces that once you list something, you can forget about it. DO NOT EVER buy using this platform. Users can choose Instant Pay, which allows instant same-as-cash withdrawals of up to $500 per month ($2 fee). Bye the way, Thank you for sharing your experience. Something is not right here! Exactly no not as easy as that! Now, the seller has 3 days to ship the item to the buyer. yep, they had potential, but its just a scam site. #m13166668176 for $ 27.00 plus tax and shipping cost. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. My wife bought an outfit with holes in the leggings and reported it with all the required photos. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. There is a scam in process. I'm not new and have a few dozen 5-star completed purchases. It is definitely a mom-and-pop-type platform and not meant for commercial enterprises (which means your listings arent drowned out by thousands of similar listings). For more details, visit Mercaris shipping page. No offense just my overall opinion. Among the many helpful tips to selling a lot is to have your listings stay atop a user's feed. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! Our powerful software makes selling on Mercari extremely easy, mercariBOT pushes your listings to the top of the Mercari feed, giving your items more views and more exposure! Beyond turning your listings "new," crossposting your items to other platforms works well to your advantage. Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. Easy as that. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. There is no buyer protection and we will not be buying anything there in the future. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Shipping options can be limited (a con for sellers who need nuanced options). On Poshmark and eBay, I made much more. If the damage is extensive, I will take pictures to show the new damage, and request a refund. Exactly what I had wanted at great price. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Fees: It's free to list on Mercari, but once an item sells, Mercari takes 10%. For more details, check out their full list of Prohibited Conduct page. Yet none of them reply to my inquiries to bundle? MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Really? In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. These items and more like Gucci handbags and accessories are on the top of the search results that consumers usually look for. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. I wish I had seen these reviews prior to ordering from this site. People use it to sell (and buy) items such as: Trendy clothes and shoes Bags and backpacks Hand tools Electronics Explore the marketplace for unmissable deals for new and used items and sell in just a few easy steps. Short and to the point and understandable in laymans terms. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. They wanted photos from every possible angle within 24 hrs! He even went so far as having the post office send me a tracking number which turned out to be invalid. There is no buyer protection on this site. I get a few different sizes, like 15 X 13, 13x 9, and on down, and I buy solid . Good Luck to you. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! Banking services provided by Piermont Bank, Member FDIC. The second time the buyer canceled it on the 3rd day but no reason provided. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. I went through paypal to get my money back. Im glad you had a good experience. 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