(Last edited - Contact the store where you purchased the refrigerator. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. But if it is slower or faster, adjust the pressure. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. We also have installation guides, diagrams and manuals to help you along the way! This switch frequently gets turned off by accident. (Last edited SamsungAl Consult your users manual on how to do this. 10:40 AM Picture . Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. Or, if your ice tastes funny, you may need to change the water filter. ) in. Deteriorated insulation on electrical parts may cause an electric shock or fire. This ice maker assembly (part number DA97-15217D) is for refrigerators. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. If any of the dispenser switches is faulty, it will cause the dispenser not to work. There's a lot of different causes though, and they're all covered in this article below. You may receive a partial or no refund on used, damaged or materially different returns. 01-09-2021 There is a risk of electric shock or fire. She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. The click tells you that the thermostat is working fine. After a power outage, top ice maker works fine, bottom ice maker does not make ice. 04:32 PM My ice maker has been frozen over for a couple of years now. The top icemaker continues to leak water out the dispenser, down the door and onto the floor. You can toggle the alarm on and off by pressing Door Alarm. Copyright 1995-2023 All Rights Reserved. All rights reserved. Certain manufacturers equip the ice maker with an easy-to-identify reset button. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. Food Management - Create shopping lists and see inside from anywhere with 3 built-in cameras, also set expiration notifications to make sure everything is fresh . Fix things more easily! However, if the pressure is fine, test the power supplied to the valve with a multimeter. (Last edited 01-09-2021 Ice build-up is the common culprit of an ice maker not having ice in the tray. you still can dispense ice cuber, but it does not produce ice pick it up on your own. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. If there is no continuity between the terminals, replace the start relay. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Copyright 1995-2023 All Rights Reserved. Click to reveal Free standard shipping, exclusive offers and financing options. Unplug the quick release plug attached to the freezer, then reconnect it.. Get Pricing and Availability . Water Pressure of the Dispenser. Replace it as soon as possible. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. Support on the phone said should be making 96 cubes a day. Now depending on the brand or manufacture of refrigerator you have, some of the things I mention will be located in different locations. The judge will have to sign off on any deal. ) in. in, We had this problem for a year. The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. 09:54 AM The Samsung Refrigerator's Ice Maker is probably one of the most notorious appliance problems out there - but what all can you. If you found this video helpful, please give it a like, feel free to comment (I still respond to all comments) and subscribe for more future videos! There could have been a spike in the voltage, causing one or more of the components to become damaged. If the ice maker in your Samsung fridge is not working, check the following: To check the pressure, dispense glass of water, at least, in about 10 seconds. 08:02 AM Refrigerator and Stove pair bought in November 2013. I have the same refrigerator.I have to defrost every 2 months from ice buildup interferring with fan. If your Samsung ice maker is not working, don't panic. (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. If there is no continuity in any of the switches, replace it as soon as possible. Where is the ice maker reset button? $129.00 . 12-12-2021 After about 2 minutes, plug it back in or turn on the circuit breaker and try again. I have tried all combinations and it will not go into diagnostic mode. Any ideas? Ice maker assembly DA97-15217D contains the complete ice maker and housing. in. The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. To adjust the height of the right side: Insert a flat-head screwdriver into the leveler of the right side front leg. If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. Did not fix the problem. Determine this with the help of a refrigerator technician if you cannot do it yourself. Samsung RF28M9580SG/AA 28 cu. This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". This is normal. Here is a video showing one of the ways to fix a Samsung ice maker that is not working. For extra help, here's a blog post about ice makers: https://supplyingdemand.com/icemaker-not-making-ice-but-its-not-the-icemaker-not-making-ice/Supplying Demand | The Repair Brandhttp://www.supplyingdemand.comYou Can Find Us On Amazon :https://www.amazon.com/supplyingdemand?maas=maas_adg_21C3EA531120D8251508900B51A86BE7_afap_abs\u0026ref_=aa_maas\u0026tag=maasRefrigerator Ice Makers :https://www.amazon.com/stores/page/153D6C64-3703-493E-A917-45636C4913F0?maas=maas_adg_DDAFCA02EDD662A615E6A01A96B77DD8_afap_abs\u0026ref_=aa_maas\u0026tag=maas\u0026ingress=3\u0026visitId=dda9615a-5454-4779-974c-3bb5a07cebe3If you would like to receive our weekly newsletter, where we send exclusive deals, coupons, repair tips, tutorials, and more, visit our website and sign up with your email in the banner.We can also be found on Instagram @therepairbrand. Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. However, this is hardly the case. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. 01 . Warning: The sessions directory does not exist: . Therefore, it is important to correctly diagnose that the compressor is bad before changing it. Your Account. To check the pressure, dispense glass of water, at least, in about 10 seconds. The second link will take you to step by step instructions on how to reset the ice maker. If you find no continuity at any temperature setting, replace the thermostat. How to Fix an Ice Maker in a Samsung Refrigerator. 10:26 AM Note that this function is normal. While testing it, the resistance should change as the temperature in the fridge changes. This refrigerator is too expensive to have an ice maker that doesn't perform properly. Replace the ice bucket to see if ice production resumes. If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). ) in. If the door is left open for too long, the top internal LED will blink. Do not use a power cord that has cracks or abrasion damage along its length or at either end. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. Replace as needed. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. Refrigerator Ratings. In fact, it leaked during her recent interview with Action 9 investigator Jason Stoogenke. $150.00 + shipping. Sell on Amazon When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. confirmation Chime bell at end. selection. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. (Last edited Both have so many problems. Look for the Reset Button. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). Sorry, there is insufficient stock for your cart. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. 01-19-2021 Check to see if the ice maker is switched on and not off. Please help us improve by selecting a reason below. 06-05-2021 Its a 2017 model refrigerator so its only four-and-a-half years old, and weve already had the ice maker replaced three times, she said. ) in. in. En espaol Live Chat online. 01-03-2021 06-02-2021 Very carefully, use a hairdryer to melt the ice enough so that your appliance can resume normal function. Replace it as soon as possible. If there is no chime but movement in the ice maker after unplugging it for 2 minutes, try repeating step 4. I have to use the blow dryer to thaw it out weekly. Most cooling concerns can Ice Maker in Samsung Fridge Not Working - What to Do. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. Move your refrigerator to access the water line. Endeavor to clean them regularly, at least once every 6 months. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Cut off the water supply. Replace such a component if there is any. Its just a mess.. Sponsored. It's working fine so far, except for a small issue with the ice maker. Make sure no food items are inside the refrigerator. 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. 01:14 PM It's a default in factory refrigerator. If it is on the underside, there is no line of sight to it, and I can't feel it. It's cable. $16495 FREE delivery April 10 - 13. The action you just performed triggered the security solution. There are several components in the control module of the ice maker that can fail and most are not sold separately. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Samsung RF268ABRS top no ice, water and bottom ice maker works, RFG296HDRS/XAA-01 Samsung ice maker not producing ice, Samsung RF260BEAEBCIAA ice maker not working, Samsung Refrigerator RF28HFEDTSR/AA ice maker not working, RFG237AARS Samsung Refrigerator - Problem with icemaker. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. If the pressure is low, check to see if the line is connected properly to the fridge. Leaks can occur outside of the refrigerator, or you can have an auto fill wa. How to resolve issues with the ice maker Watch on Verify the ice maker is turned on Make sure the doors are completely closed Don't overfill the fridge Check that the fridge is level Check for Child Lock Check the water supply Check the water filter Remove and clear the ice container Reset the ice dispenser Dispense ice frequently (Last edited If your Samsung Refrigerator has an. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Bragg wants Samsung to be held accountable. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Many Samsung fridge models have the icon Ice Off. If there is dirt or debris, clean the blades thoroughly. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. Support is also available on your mobile device through the Samsung Members App. MsBri1 SamsungAl You are using an out of date browser. Its an issue Action 9 has been covering since 2017. in. https://www.samsung.com/us/support/service/, 06-12-2022 What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. but so far it's staying on. Use a flat-head screwdriver to turn the levelers. Do not plug several appliances and the refrigerator into the same multiple power strip. Press and hold the button until you hear a chiming sound. The results of the defect include leakage, ice turning to slush, over-freezing, and fan noise, says the Samsung class action. If there is enough power, it means the valve needs to be replaced. SamsungJace In addition, check the pressure of water supplied to the inlet valve. Samsung is coming out tomorrow to fix it again. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. How to fix and defrost a Samsung Family Hub ice maker.steps to fix and defrost your samsung family hub ice makerTo start press the home iconStep 1 : Go to f. But if your pitcher's not filling, the solution could be as simple as turning the setting on. For example, if ice won't dispense, it may be because Child Lock is turned on. Any servicing must be performed by a qualified technician. If this happens, then the pressure is right. This video will work with:KitchenAid.LG.Frigidaire.Whirlpool.Samsung.GE Applia. If your model does not have a dispenser, skip to step 5. Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Test the start capacitor with a multimeter to check if it is defective. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. To access it, you must first remove the ice tray. If they dont turn well, it means the motor is likely to be defective. 05-16-2022 Obviously not worth the cost of a service call, but hoping others might have had this issue and can provide some insight. 07:51 AM When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. 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If there is, replace the faulty part and not the entire system. Will never buy a Samsung refrigerator ever again. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Our featured ice makers can be found exclusively on our Amazon. I've played with the switch, unplugged, etc. Adjust it accordingly if it is not, otherwise the ice maker wont work. If all is working well with the ice maker, then try to reset the ice maker. They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. Check for movement in the ice maker after pressing and holding down the reset button if the ice maker does not chime. in. Using a multimeter, test the thermistor. Details Select delivery location In stock Usually ships within 4 to 5 days. Hi there! Sessions will not work until this directory is created. Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. Use a pointy object to dislodge the ice from the line if there is any. The original complaint was filed in New Jersey federal court in 2017. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Model #RF28M9580SG. confirmation Chime bell at end. It may not display this or other websites correctly. View our ratings . Use Current Location. Installation Check the valve to see if it is opening enough to let water through into the ice maker. I've played with the switch, unplugged, etc but so far it's staying on. 07:48 AM Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself. 01-16-2021 Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. Many times, it is misdiagnosed. If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Copyright 1995-2023 SAMSUNG All Rights Reserved. Samsung - Refrigeration, Copyright 2023 ManualsFile.com. I get how that could be a bit frustrating. Unplug your refrigerator. 11-04-2022 I don't know how Samsung can get away with this issue. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. The second link will take you to step by step instructions on how to reset the ice maker. I am sorry to hear about this. My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. Replace it. Leveling must be performed with the refrigerator empty. 45.150.172.245 Check the temperature in the freezer to be sure it is set at the right point. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. I am sure there are other gre. Fast, easy checkout with Shop Samsung App. But if it does not change and there is no continuity, the thermistor is probably damaged. My family has Samsung phones, television, washer and dryer and refrigerator. The assembly may include. ("Engineer mode" message will be displayed as . Having the same problem with Samsung ice maker freezing up not making ice. 1-800-269-2609 24/7. Be sure to reference your owners manual for these items.Below are the eight things I check if my refrigerator is not producing ice. 09-01-2020 Staff kitchen areas in shops, offices and other working environments. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Learn about careers at Cox Media Group. (Last edited The Samsung Ice Maker is well known for not working. in. 12-30-2020 If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. Easy sign-in, Samsung Pay, notifications, and more! Turn the blades of the fan with your hand to see if they spin well. Test the door switch of the refrigerator using a multimeter to check for continuity. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. Much like the boards, it is rare for the compressor to become faulty or damaged. Do not install the refrigerator in a damp location or place where it may come in contact with water. They sent out a tech and said it's working fine. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-. Click here to use the chat box on this page to speak with a verified appliance technician right away. - Contact the store where you purchased the. It's a real shame such an expensive and nice refrigerator has such a bad ice maker. When you find it, press it and hold it until a chime sounds. If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Performance & security by Cloudflare. Check all the parts of the dispenser to determine if any part of it is faulty. This website is using a security service to protect itself from online attacks. The ice bucket had a crack in it, so we bought a new one. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. Privacy Policy. No need for expensive in-home service calls. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. I am extremely angry over this. But if the blades turn freely and are clean, test the motor to check for continuity using a multimeter. This station is part of Cox Media Group Television. Thanks much! Obviously not worth the cost of a service call, but hoping . Home - How To/Solutions - Samsung Ice Maker Not Working [How to Fix], Is your Samsung ice maker not working and you are wondering what to do? Bragg is not the only person complaining. And if the motor is noisier than it usually is, replace it because it is bad. Turn on the water supply again. If they are cross-connected, the water and ice dispensing functions will not work correctly. Cooling issues with Samsung refrigerator or freezer, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. No appointments. If there is no continuity in the windings, replace it. If there is no continuity, replace the motor. Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. This is normal. Help us to make recommendations for you by updating your product preferences. 26 Cu. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if there is no audible click, check it for continuity using a multimeter. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. To avoid scratching the other door sure no food items are inside the refrigerator, or can! Delivery location in stock usually ships within 4 to 5 days not otherwise! Bucket had a crack in it, the top icemaker continues to water... Producing ice Insert a flat-head screwdriver into the same problem with Samsung ice maker a couple of years.! U.S.A. now receive a partial or no refund on used, damaged or materially returns... Gasket, roller bars, and the floor of the fan with your hand to see if the tray. First remove the ice maker assembly ( part number DA97-15217D ) is for.... Had this problem for a small issue with the switch, unplugged, etc but so far, for..., or resetting the refrigerator websites correctly will not work correctly does perform. Ice in the voltage, causing one or more of the ways to fix an ice,. Release plug attached to the ice maker you hear a chiming sound take you to step by step instructions how! Can use the blow dryer to thaw it out weekly few weeks type: PDF see the... Frozen up will be displayed as and are clean, test the door is open! The icemaker the appliance into action to defrost every 2 months from ice buildup interferring with..: //www.samsung.com/us/support/service/ SamsungRF28HDEDBSR refrigerator ice maker, as this might propel the into. Played with the switch, unplugged, etc but so far, except for a small issue the! Station is part of Cox Media group television electronic problem correct position avoid. As soon as possible the icon ice off staying on unplug the quick release plug attached to inlet. Over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools cleaning... Performed triggered the security solution problem for a year click, check it for 2 minutes, try repeating 4. Stock for your cart investigator Jason Stoogenke things i mention will be located in different locations group television number! Production resumes edited - contact the company directly at 1-800-SAMSUNG ( 800-726-7864 ). the reset button if pressure... I can see and hear the motor to check for continuity using a multimeter to check for movement in freezer! Closing the door your owners manual for these items.Below are the eight things i check if my refrigerator is expensive. Edited the Samsung class action fridge not working properly have had this issue and provide. 9 investigator Jason Stoogenke has cracks or abrasion damage along its length or at end... From online attacks up on your own been a problem since day one HOME appliance 9AM 6PM. Several Appliances and the alarm on and not the entire system into action to itself. Hear a chiming sound appliance 9AM - 6PM ( EST ), use manuals file type:.... Install the refrigerator do it yourself of it is important to correctly diagnose that the is! The line is connected properly to the freezer, then reconnect it.. get Pricing and Availability ice interferring! Turned on bottom ice maker in a Samsung refrigerator is coming out tomorrow to fix a Samsung refrigerator Recall now... Chiming sound does not make ice this can be resolved by adjusting refrigerator settings, proper and... Seems and after a power cord that has cracks or abrasion damage along its length at. It & # x27 ; s working fine manufacture of refrigerator you have, some of the to! If it is bad before changing it inspecting and cleaning the door and the! Leading to the valve with a multimeter to check the pressure of water at... Its length or at either end Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been covering since in... In the fridge 's working fine so far it 's working fine so,. Ad Choices damage along its length or at either end qualified technician Samsung maker! Sent out a tech and said it 's staying on Samsung phones, television, washer dryer. Fan noise, says the Samsung ice maker, put it back in or turn on the,! Leading to the ice maker be resolved by adjusting refrigerator settings, proper use care! At either end turn the blades turn freely and are clean, test the power supplied the. My refrigerator is not working to: * for Samsung printer support or service go.!, down the door switch of the ways to fix a Samsung refrigerator U.S.A.... A damp location or place where it may come in samsung rf28m9580sg ice maker not working with water ice won #. It again ( 5 ) year old Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been a in! Ice makers can be found exclusively on our Amazon - contact the company directly at 1-800-SAMSUNG ( 800-726-7864 ) ). Close, it will impact cooling performance and eventually create frost there is no continuity at temperature. Is insufficient stock for your cart a reason below the door, make sure the vertical hinged section is,... Valve with a multimeter correctly diagnose that the compressor to become faulty or damaged not making ice the click you! Valve to see if the pressure is low, check it for 2 minutes, repeating... A chiming sound the right side front leg the Samsung Members App there are components. Which could overheat the wires and cause a fire hazard and holding down the reset.. You hear a chiming sound to do this ice frozen on the underside, there is no continuity in fridge!, diagrams and manuals to help you along the way samsung rf28m9580sg ice maker not working until chime... Switch, unplugged, etc sound and the ice maker does not and... Can be found exclusively on our Amazon a problem since day one between the terminals, the. The thermostat not, otherwise the ice enough so that your appliance resume. Toggle the alarm on and not the entire system continuity at any temperature setting, replace the start relay insufficient! The voltage, causing one or more of the dispenser not to work of sight to it so. Ice enough so that your appliance can resume normal function our Amazon some insight: //m.me/samsungsupportTwitter: https //www.samsung.com/us/support/troubleshooting/TSG01001012/. Staff kitchen areas in shops, offices and other working environments common culprit of an ice is! The gasket, roller bars, and understand your options regarding Ad Choices try again ice makers can be by... Usually, the cause of the things i mention will be displayed as on! Recent interview with action 9 investigator Jason Stoogenke a multimeter an expensive and refrigerator... Or freezer doors will not work until this directory is created directory does not:. Cause of the dispenser, down the door is left open for more than minutes. Cartridge return & recycling go to: * for Samsung printer support or service go to 's on... Repeating step 4 on this page to speak samsung rf28m9580sg ice maker not working a multimeter click to reveal Free shipping... And after a power outage, top ice maker that is not working properly click check! Service go to: * for Samsung printer support or service go to: for. Websites correctly therefore, it is faulty leakage, ice turning to slush, over-freezing, Plumbing. Notifications, and then close the door is left open for too,! Mode & quot ; Engineer mode & quot ; message will be displayed as go... Eventually create frost be making 96 cubes a day freezing up not making ice feel it //www.samsung.com/us/support/troubleshooting/TSG01207806/,:... Repeating step 4 pushed the reset button s staying on sold separately leaked during her recent interview action. Top internal LED will blink or resetting the refrigerator, if ice production resumes nice. 'S not frozen up accept the terms of our Visitor Agreement and Privacy Policy, and then close the.. Same problem with Samsung ice maker does not make ice that could be a bit.! With action 9 investigator Jason Stoogenke well with the switch, unplugged, etc - 6PM EST... Build-Up is the common culprit of an ice maker after pressing and holding the. When closing the door seals, or resetting the refrigerator then drying it down check to if. 800-726-7864 ). module of the dispenser switches is faulty purchased the refrigerator in a Samsung ice maker housing! Reveal Free standard shipping, exclusive offers and financing options is dirt or debris, clean the blades freely... To protect itself from online attacks a spike in the voltage, causing one or of. Accept the terms of our Visitor Agreement and Privacy Policy, and Plumbing, as well as repair tools cleaning... Pair bought in November 2013 expensive and nice refrigerator has such a ice. Owners manual for these items.Below are the eight things i mention will be located in different locations refrigerator. Many Samsung fridge not working pointy object to dislodge the ice maker wont work printer support or go! They are cross-connected, the thermistor is probably damaged as well as repair tools cleaning... The cause of the right point, or resetting the refrigerator into ice...: //m.me/samsungsupportTwitter: https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https: //www.samsung.com/us/support/service/ Staff kitchen areas shops... Press and hold it until a chime sounds after pressing and holding down door. It and hold it until a chime sounds Obviously not worth the of... Find it, the water and ice dispensing functions will not close, is... For refrigerators on the phone said should be making 96 cubes a day will the... Your ice maker assembly DA97-15217D contains the complete ice maker is switched samsung rf28m9580sg ice maker not working and off by pressing alarm... Issue with the help of a refrigerator technician if you find no continuity, resistance...