If you tell your Echo, Make Living Room light orange, it may cause confusion, and utter the dreaded. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. I'll show you the troublr shooting tips that will help. One option you might consider is Google Home. Get help using and troubleshooting common issues with Echo Dot. Asking for help, clarification, or responding to other answers. If that happens to you, here are some of the most common fixes to get your Alexa assistant back up and running. Some Apple users utilize Apple HomeKit as their smart home hub. The light indicator is red when your device is muted. Either it has the wrong credentials, or your network is down. Check the Wi-Fi connection. You also may not be saying the name clear enough for Alexa to hear you. Youll specify the command (i.e. Turn on the bulb. new group in Alexa called "All lights". Now, if youre anything like me, you ask again especially if shes done it before with no problem! Then say "alexa, turn on light". Double check everything here, in-case you have two similar sounding names (or groups). Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? These Skills can have to do with smart lights, as well as smart cameras. and independent advice on what to buy. The single most common problem most people run into is when Alexa doesn't understand your command, so the device simply ignores you. Rename the light and save your changes. Or any television at all? Try loading a site on your phone and see if you have slow loading times. The Skills allow your smart devices to work with Alexa seamlessly. What sort of contractor retrofits kitchen exhaust ducts in the US? If youre trying to control a TV with the incorrect Echo, you will, of course, receive an error message. Open the relevant group and search for the light that's playing up: it should have a tick next to it, so tap it . At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that"). It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. Move it closer to the router and see if this solves the problem. Steps to turn On/OFF the light using custom skill of alexa. Alexa can't make the call if the information is incorrect. To fix this, change the wake phrase to a less common word like Echo. Select "Kasa Smart" and tap on "Continue". Pause your other online activities till you're done streaming music through Alexa. Echo Device Is Having Bluetooth Issues. Create an account to follow your favorite communities and start taking part in conversations. I have reset all my Echo Dots. If youre having trouble with your smart TV, Routines work here too. Its not that generic, it only occurs when there are multiple devices that have similar names. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. 6 Ways ChatGPT Can Revolutionize Smartwatches. If the problem was with the Skill, then the next time you use your smart device with Alexa, you should be able to do so without an error message. Echo Device Can't Connect to Wi-Fi During Setup. A briefly glimmering blue light might also mean the device is receiving a software update. Isnt it brilliant being able to control your Hue lights with your voice? you should be able to see what it's hearing. I just added a new topic on this. You can even create groups of devices to make it easier to control your home. Maybe that will highlight two devices/groups with a similar name. I just integrated ST and my Alexa. Reset your device back to factory conditions. Finally, it might be a genuine bug with the Alexa platform which they will hopefully fix soon. Deliver books, apps to your device, Digital Purchases Alexa will prompt you to say a few different phrases at an average distance away from the device. This could be a microwave, other wireless devices, or even a baby monitor. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. But yesterday, it started to work. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. Or, it has too much background interference to make out what you said. If the second light is off, then it means that you have a problem with the connection to your router, so check the cabling (this will also mean that the third light is off). This makes it easier to use an even greater range of smart home devices. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. First, go into your Alexa apps settings. Echo Device Can't Connect to Wi-Fi During Setup. @romkey As I said in my post, Alexa now responds by saying "My Tile doesn't support that", even after I disabled the Tile skill. Please select what best describes the information: Thanks! If it's cranked all the way up, lower it. Tap your profile name and then select Set Up Voice ID. The lights on your Echo device are how the device communicates its status. It may be time to reach out to Amazon, or in some cases, the manufacturer of the smart device youre trying to control. I have that issue with a TCP smartbulb, usually when trying to turn it up. Another common issue is the naming of groups or devices. There could be a number of reasons for the issues. Here, tap the Wake Word option. To fix this, use the Alexa app to group your devices together. Not sure if problem is on Alexa side or Smart Life side. Use another device to test the internet to determine if your router is the source of the problem. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. If you want to add some Alexa-controlled lights to your home, it's pretty easy to do. Any routines involving these lights would then need to be updated. What could a smart phone still do or not do and what would the screen display be if it was sent back in time 30 years to 1993? Sometimes, however, they dont always work as they should. I guess I just wasted the money lol. To do this, tap the arrow next to the device name and then Forget Device. Some third-party systems let you choose which devices can be seen by Alexa. Alexa will also respond if you ask why it performed a specific action. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. All Rights Reserved. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. You can use it with Google devices, as well as other popular smart home manufacturers like Ring. I went to the Alexa app and see that the settings are available. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. Voice ID might not be available on an older version of the Alexa app. Choose your Alexa device from the list on your screen. This would be the first thing I would check. I think it must be a Smart Life skills problem. Tap the hamburger menu at the top left of the screen, then tap Routines. Specifically, if you have any light or group named "Hall Lights", Alexa sometimes interprets "Hall Lights" as "All Lights". When this issue first came up, I created an Alexa routine as a workaround. On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. Check that your device isn't muted. Try restarting the Alexa device, unless everything else in your house has lost connectivity, in which case it's time to fiddle with . If not, maybe try heading over to Alexa.amazon.com in a web browser. Possible to assign a default "light" to a given Echo device? Edit payment info, 1-Click Settings Has anyone else experienced this issue? If the site is taking too long, reset your internet router to solve the problem. Once youve finished, youll have everything working properly again. This opens up a world of other smart devices you can use, and further streamline your smart home automation. Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. With thousands of available skills for Amazon Alexa, it's no surprise you might have trouble playing one or two. To do this, say "Alexa, check for software updates." Does the switch share the same name with something else? Amazon's Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance. If you have a group, a light, and a echo device all named kitchen). This simple on and off fix can work pretty well in most cases. Thanks! Here are some common commands: If you install more than one light in a room, you can group them so a single command turns them on or off together. First, make sure you keep your phone within 30 feet of your smart plug during setup. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Echo Device Is Having Wi-Fi Issues. I guess it just needed some time to start working. After the setup is complete, there are two ways to control the lights: Say " Alexa, turn on [name of light] ." Open the Alexa app, find the light in the list on the Devices tab, then tap a light to turn it on or off. Make sure wall switches are On. rev2023.4.17.43393. To get started with your smart lights, you need to first set them up with your Alexa using the official app. Alexa Voice Call Doesn't Work . Spotify will often have problems streaming through Alexa. 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