Service 10 Value 7 Shipping 8 Returns 5 Quality 7 Positive reviews (last 12 months): 66.7% View ratings trends 12 See all photos But just be aware, you might be waiting by your porch for a while. I am a repeat customer of theirs so I would think they would care. Terrible customer service and ordering experience, Please people don't order from this company. Used for indoor use. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. So, I was worried that possibly it was delivered to an incorrect address. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Returns 5. Eyeballs on overload yet? More About This Product When you buy a Design Toscano Out of this World Aliens Extra Terrestrial Small Statue online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Robbing Peter to pay Paul comes to mind! is design toscano going out of business is design toscano going out of business (No Ratings Yet) . However, I will not accept rudeness from staff. Thank You to all who posted their reviews. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. Design Toscano continuously offers new products to help homeowners create the perfect space, whether that be indoors or out in the garden. After 25 years of association with this company, no more. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Wherever they are placed, just make sure that they wont make you jump when arriving home after sundown. Claim your listing for free to respond to reviews, update your profile and manage your listing. Horrible company. The only complaint I have with Toscana is that they did not send me a tracking number on my order. Bye bye. Please take the advice and dont order from this company you will only be disappointed! Design Toscano ranks 543rd among Home Decor sites. To find interior design nirvana, experts always follow these eight underlying principles. Sold and shipped by Design Toscano. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. Marble clock. A couple of issues but everything sorted out. How could we leave out Aunt Susan? One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. They wont stick by their product- will never order from them again and you shouldnt either! This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. This company appears to be on their last dollar. Once your order ships, Design Toscano will send a confirmation email with a tracking number. This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. a Target Plus partner. I just love it. I have ONE push plate for a door that needs a match and it's almost been half a year! ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. Products used:None. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. I would have not ordered from them had I known they weren't in stock. Positive reviews (last 12 months): 66.7%. Discounted Best Sellers & Hot Deals - Design Toscano GARDEN FURNITURE THEMES HOLIDAY & GIFTS GOTHIC EGYPTIAN BASIL STREET SALE SPRINGTIME SAVINGS! Exceptionally beautiful product. The lady on the phone said it was taking care care . . BBB Business Profiles may not be reproduced for sales or promotional purposes. I bought gifts for others and they loved them! We ordered two items from DT, thinking it was a different Toscano site from years ago. We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! Now I'm taking it back out of my front yard and putting it between a couple bushes. Makes me wonder how a company can stay in business run the way they are. Now, this Design Toscano review will move on to the brands pros and cons. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. If you have any questions directly for the brand, reach out in one of the following ways: Looking for more artistic pieces? I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. My order began with a credit card discrepancy. Design Toscano has very poor Customer Service! Merle is his name, and grilling in cargo shorts is his game. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. I have bought from this site several times and was never disappointed! For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Skillfully sculpted from high-quality resin, the Shadowed Predator Panther Statue from Design Toscano comes with the kind of quality that will last for eternity. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. However, I will not accept rudeness from staff. Gain trust and grow your business with customer reviews. .Xmas come and gone my son still didn't get it. Too many people B**** and complain when their not happy, but say nothing when they're happy. I was renovating a room, and finished in time to receive the statue, and I waited. Design - H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. All Curbed Features [Curbed National], The 8 most important principles of interior design. Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. Prior merchandise was good, thus 2 stars vs. one. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. Sealing the paint is the customers responsibility! Tip for consumers:run away as fast as you can! Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Claim your listing for free to respond to reviews, update your profile and manage your listing. Space planning is key, and less really is often more. This is not the Toscano we dealt with in the past. So sorry. Waited on hold 12 minutes to get help. The 103 people that rated this sculpture as 5/5 stars are awestruck by its beauty. Buy with paypal or credit card so you can make sure your moeny is safe. Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Find the right products at the right price every time. 2 Bald Eagle mantle statues. Overall: 24'' H x 9'' W x 9'' D . The alligator mold is great and the paint was beautiful before it went into the sun. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. Waited on hold 12 minutes to get help. I will never order from designtuscano.com again. Please use a valid email. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. Design Toscano offers specialty home and garden dcor, fountains, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. It is severely cracked so evidently it does not do well outside. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. Make a good deal when shopping your Design Toscano Beardsley Heraldic Mahogany Lion 683 USD is the cheapest price among 3 stores we compared. Not happy. All of these were greeted with the response of, Emailed them several times but still no response! However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. Charge and confirmation of order . I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. Bye bye. All of these were greeted with the response of, After resolving that minor issue, my order was finally charged to my account. The company designs 90% of their decor themselves, and has over 6K products to choose from. We also ensure all reviews are published without moderation. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! 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