Ensure that all the wires are correctly inserted into the terminal blocks on the thermostat by giving the wires a gentle tug to ensure theyre connected. There is a defect in the wire of your Thermostat. The thermostat should turn on once the fuse is replaced. Follow through with the methods listed here when the unit is not cooling. It is easy to reset your Ecobee thermostat. Inspect the compressor and wires to check if they are worn out or damaged. You can adjust the temperature as you see fit. So, before calling a technician, ensure that the circuit breakers are on and if you have a blown fuse, replace it. Another great method for addressing programming bugs is to reset the system. Another wiring-related problem could be a voltage issue. Reset your thermostat and update the application to see if this will remedy the issue. Too weak or no Wi-Fi connection. For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 4 degrees.. If you need the heat to turn on, override your thermostats settings and set the required temperature higher. Tap the temperature controls to open them and adjust to the desired temperature, then tap Save. Whether you want to keep your house warm or cool, a thermostat is essential as it helps to regulate the temperature according to your preferences. Add the new activity and select the Comfort Setting and then tap Save. So, you should first inspect the coils for frozen sections and then inspect the coils for possible leaks. This should automatically turn the thermostat back on. It costs $249, and comes with a remote sensor. The thermostat is not programmed to the temperature you set it to. Once completed and installed, it might solve some of the problems mentioned above and make your thermostat work as expected again. There are three main ways to reset your Ecobee thermostat depending on what you need to do; This erases your current Schedule, as well as any preferences youve set such as date and time, location, hold action, temperature range, etc. We take pride in helping you get the answers at no cost. All you have to do is to help him verify the purchase with a valid receipt. The only catch is you need to reconfigure the Ecobee3 and tell it if a positive or negative polarity on the O/B wire should indicate heating or cooling mode (I just guessed it. ","acceptedAnswer":{"@type":"Answer","text":"To configure temperature correction.\nFirst, the menu button on the main screen.\nGo to setting.\nThen go to installation settings.\nSelect threshold.\nThen select Temperature Correction.\nAdjust the temperature reading according to your needs. Carrier Thermostats So, if youve not drained the pan in a while, now is the time to do so. | Types of Biosensor. If it still takes more than 20 minutes, you should take it with Ecobee support. How To Connect Phillips Hue Bridge Without Router? The humidity is too high in the room, and the thermostat cannot sense the temperature. Correct where necessary. Ecobee vs Nest Thermostat: Detailed Comparison. When the thermostat is not turning on, the screen will stay blank or black. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. After that, you can test the cooling performance of the HVAC unit. Apparently my fan fried out, burning out the automatic shut down circuit so the coils kept heating and heating and heating - My HVAC came down showing me a picture of an absolute glowing coil telling me the sheathing on my roof was too hot to touch and Im lucky I didnt have an attic fire. Another issue that you might run into is your furnace not turning on when you call for heat. It can also be the case that your thermostat is not asking for heat. Echobee thermostat has an error message: Cooling system for the past 4 hours the thermostat has been calling for cool Ask an Expert Home Improvement Questions HVAC Questions Todd F. 147 Satisfied Customers Expert Todd F. is online now Related HVAC Questions I set my eco bee thermostat to 75 during the day and at 67 They changed to 72 and I guess started closing door and message was less but still there. Your Ecobee Switch+ will restart and should be ready to use again in a few minutes. You just open theEcobee appon your smartphone and selectSettings. When youve then selected Reset, click the option Reset All. Youve now reset your thermostat to factory settings and the touchscreen should work. This could be due to a gap or interruption between your router and Ecobee, due to old firmware, or power outages on your router. The solid construction is obvious when you handle the thermostat. Ecobee thermostat problems. Additionally, you need to take into account the minimum compressor cycle off time. To make sure your system is working well, theres a wide array of tools that you can use to test it and solve any problems that might occur. For manual setup, click on Select Wi-Fi Network. The face lights up with blue light when your system is cooling and orange light when it's heating. Here's how to make it right. Thermostat Wire Now go to Threshold and select Temperature Correction.. You can avoid almost all of the issues mentioned here by getting the unit installed by a professional. If it is off, set to heat, or set for constant fan (sometimes simply labeled "on"), switch it back to cooling operation. link to Why Does My Alexa Randomly Turn Up The Volume? Could you share it with your friends? Having a NATE certification is one of the most-recognized HVAC certifications in the industry. You can install Ecobee yourself in approximately 45 minutes. A sudden black screen on a previously working thermostat is a sign of insufficient voltage going to the thermostat. If theres an obstacle between your sensor and the main unit, the main unit might not pick up any signals from the sensor and will automatically shut down in some areas of your house. if all your wiring is on point and the thermostat is still not working, check the voltage. Blower is working just not getting cool air. Not getting cool air. In hindsight, Im glad the screen wasnt as empty as it once was. Considering all factors, the Ecobee system might be one of the most reliable units that youll find on the market. Once that is done, a quick reset will also do you better. However, if the coils are leaking, then you will have to put some money into replacing the damaged sections in the air conditioning unit. Thermostat wires can prevent the Ecobee from properly connecting to the backplate and cause the thermostat not to turn on. If the wire isnt connected to anything, you will need to connect it to the terminal. If you guess wrong. Save my name, email, and website in this browser for the next time I comment. Select "Installation Settings.". How To Connect Phillips Hue Bridge Without Router? Here are the steps to follow to reboot your Ecobee thermostat; Here are some reasons why your thermostat is not turning on your AC and how to resolve them; One of the reasons your thermostat is not turning on the AC is because it is not set to do so if you set the thermostat to turn on the AC when the room is at 80 degrees, it will not turn on the AC at 75 degrees. As soon as the difference is large enough, the thermostat will call for heat and the furnace will turn on. If they're dead, replace them. If the air conditioner is not draining properly and the water level is too high, the air conditioner will automatically shut off. Follow the steps below to solve this problem: In short, when your Ecobee Thermostat says, Calibrating: heating and cooling are disabled, it means that the thermostat sensor is working on getting an accurate reading of the current temperature of your home. Check for any software updates for ecobee. Even though it is pretty rare, sticking with an older version for too long can cause issues with the performance. Get Traffic & Exposure. ecobee decided to take the rectangular look from the programmable thermostats of the past 30 years and round the corners. If this is not the problem, start by trying to make a temperature correction. Loose wiring. If the indoor temperature has not dropped below the heat differential temperature, the Ecobee will not call for heat. However, let's first understand why a vehicle, especially a car, struggles to start in extreme cold weather. It is at the set temperature. Re-check the breaker switch and make sure it is turned on in the main breaker panel. Ecobee Wiring Diagram Pek / Help wiring ecobee Pek . It also deletes your account and equipment configuration. Change the new minimum runtime value as you see fit. If the sensor is not working correctly, you can have a strong Wi-Fi signal and still dont have communication between the sensor and the thermostat. The customer support behind all of the Ecobee systems is phenomenal. To rectify a bad wiring issue, turn off all the power to the thermostat and your HVAC devices. Compare Hubitat Vs SmartThings Which Ones Better? Set to 60 and its 75 and cold air is not coming out everything is blowing but not cold, The thermostat has lost its wi-fi connection. If you've recently installed an ecobee smart thermostat and noticed that it is not cooling as expected, you're not alone. A few days ago, I turned off my Ecobee before spending a few days at my parents house. Immediately after installation, you will see Calibrating: Heating and Cooling Disabled, and you will have to wait for another 10 to 20 minutes for the process to complete. Savings when you're away, comfort when you're there. Set it to Until next activity and you're done! Generally, calibration occurs immediately after installation and whenever you reboot your device. This can cause your Ecobee thermostat to reboot frequently. After I read many articles online, I was able to understand the meaning and how to troubleshoot if something went wrong. | The Definitive Guide. Hold the main switch for at least five seconds. If your thermostat is working fine except for some rooms, you can check if there are any fault codes on its display. Go to the thermostats Main Menu and select Settings > Reset > Reset All. The sensor is incorrectly placed. It wont take more than a few minutes, and the cooling issue with the Ecobee thermostat will be fixed once you empty out the drain pan. The situation should correct itself once your internet is running as it should. You need to main sure that there are no obstructions in the drain line, and simply cleaning the components will help you get rid of the condensed water. Auxiliary Heat There's an internal fault with your electric line. Alternatively, you can set this to 0. An Ecobee sensor can only be effective if it is in contact with the object its trying to measure. It sets the time the fan will run when it is on Auto setting. After saving the comfort setting, youll be directed to the schedule tab to adjust the settings. $189.99. For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 8.1F. Your thermostat may be experiencing connectivity issues causing it to read the incorrect temperature, which may cause the AC to blow warm air. Open the panel on your furnace to expose the control panel where your thermostat wires are connected. The only fix here is to check the power output from the source and inspect the output from the source. Luxpro Thermostat These problems can be linked more with the placement of the unit and not hardware damage. Very frustrating. Check whether your router uses a 2.4 GHz network. Fortunately, you can easily troubleshoot most of the problems and usually, you can fix the problems yourself. From there, it is not that hard to isolate the errors with the smart system. Press question mark to learn the rest of the keyboard shortcuts. This is a safety mechanism in the furnace itself, and there is nothing wrong with your Ecobee thermostat if the furnace is not turning on. Your HVAC Problems. The standard ecobee integration is cloud-to-cloud, so it doesn't use an Edge driver. Similarly, you need to fix the loose connection and clean away corroded sections from the unit. If the thermostat reading is too different, you can use the Temperature Correction feature. If you believe that you are facing a unique condition, then your best bet is to contact Ecobee support. To determine whether it is a water build-up causing the thermostat not to turn on the air conditioning, look for water leakages and excessive moisture around the air conditioner. Why is it going well above 61f and staying on above its hold temp as well ? You can check if the problem is due to humidity by turning off your system for a few minutes and then turning it back on. But it comes with a number of improvements, including faster performance and better . ), link to Can Kasa Smart Plugs Dim Lights? This will force more air into the hot room. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wiring changes: After youve changed some wiring your Ecobee might reboot to ensure everything is connected properly. Free shipping for many products! After installing your power extension kit, verify that the wiring on your thermostat is connected to the correct terminal on the HVAC control board. (Truth Revealed!). This allows you to customize your thermostats setting to suit your preference and your room occupation needs depending on your Schedule. With the amazing feature of the Thermostat, I love how I can listen to music on Spotify while Im working from home. Another reason why your thermostat cannot turn on the furnace is that your thermostat is not asking for heat. Ensure the power is on before performing the test. Set at 66 but house remains at 80. Ecobee is a smart thermostat that can be used for homes, apartments, office spaces, hotels, and more. ecobee. It will also stop working until the system is reset or has cooled down sufficiently. The Ecobee3 comes with one free sensor included in the price, however, you can connect up to 32 wireless sensors to one Ecobee3 Wi-Fi thermostat. Select the Main Menu > Settings > Wi-Fi to open the Wi-Fi configuration screen. Blower is running . Go to the Reset menu at the end of the settings tab. Next, use the slider on the main display screen to increase or decrease the desired temperature. Perhaps you wonder what the most common problems are and how easy it is to troubleshoot and fix an Ecobee thermostat. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. There are a few reasons why the Ecobee may not be turning off your HVAC systems fan; Check if your fan is set to on instead of auto. Sometimes the fans stay on even after the air and heat are off. Some complaints about the Ecobee Not cooling to the set temperature have been brought forward by customers. Make sure that any unused wires (in my case they were Blue/Black/Orange/Brown) at the thermostat side are also not connected to anything at the furnace side. If you find that your ecobee is working fine in most parts of your house but not in some rooms, theres a possibility that the thermostat is shutting itself off due to overheating and the sensor is blocked or too close to an external source of heat. And check the fuse to ensure that it is not blown. Youll have to use a multimeter to check the voltage output. Go to Installation Settings. If your ecobee is not cooling to the set temperature, you can also troubleshoot with these steps here. Just below it is the Ecobee Smart . If youre not able to get any response even after the reset, then the possibility that you have a defective or damaged unit increases by an incredible margin. All it takes is a few bucks and a phone call to get through the situation, and it will be much better than spending hours of your time trying to adjust the wiring or the HVAC system. All the power to your outdoor compressor and air handler should be cut off. Wait for the Ecobee to show the success message and hit OK to finish the process. Fixing the wiring in your Ecobee is another effective method of eliminating cooling issues. Another common thing that could make your Ecobee not to blow cold air is your fan settings. Find many great new & used options and get the best deals for Ecobee - Enhanced Smart Touch-Screen Wi-Fi Thermostat (Free 2 Day Shipping) at the best online prices at eBay! A too small difference between inside and outside temperatures. Also, the ecobee3 will activate Smart Away after 2 hours of motion silence on all sensors. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Ensure that you do have a Y wire. Youll need to reset it, which will likely involve removing it from its mounting and pushing it back in. Im having a similar problem. This could explain why the air that's blowing out of vents is . Countless homeowners have faced The thermostat has a Wi-Fi communication problem. Choose Reset all settings and then click Yes to confirm. Most of the time, the issue here is caused by the increased range between the devices and interferences. Hi, my ecobee thermostat is sending me this message "There may be a problem with the Cooling system. Specialties: "We offer 24/7 emergency service when you need it the most to get your system back up and running. How old is it? The draining system can sometimes get clogged due to the dirt and algae forming inside the pan. Go to the main menu on your thermostat and select Settings, Reset, and then Reset All. Just remember that when you reset the thermostat back to the factory settings youll have to reprogram your thermostat again. That's why, recently, I awoke feeling like I was sleeping in a sauna. To fix this issue, you need to make sure all the wires are connected properly. Dalmo Touchless Kitchen Faucet Troubleshooting, Touchless Faucets 101: Comprehensive How to & Troubleshooting Guide. Specific devices are required to keep the temperature in check. Fortunately, you can adjust your temperature reading manually. The draining system can sometimes get clogged due to the dirt and algae forming inside the pan. These were some common Ecobee thermostat problems and how you can easily troubleshoot them. If your Ecobee is only heating but not cooling, then there could be a problem with your thermostat wiring. If the problem persists, you may need to remove the thermostat display and swap the G and Y1 wires around. Bad wiring can prevent your thermostat from getting power from the circuit. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. This helps the thermostat follow the correct schedule (home or away), but it also helps the thermostat create the right environment in the right room. | Ohmmeter Working Principle, What is an Ideal Transformer? Ecobee Thermostats and our Other devices are required to get the temperature of the house or just your room to a suitable level. Primarily, there are two main causes of the ecobee not turning on the AC. I would probably contact ecobee support to report the issue with thermostat state not updating in SmartThings. The app will guide you through the installation process. The most common causes of overheating include; Here are some pointers to help you ensure that your furnace does not overheat; Note: If the outline on the flame icon on your Ecobee thermostat is orange, but your furnace is not heating, contact the Ecobee support center. Lastly, you need to also reach out to the local experts and try to hire a contractor that will help you check the installation. I had to reboot the Thermostat when I got back home. After rebooting, wait for the calibration to start and check if it stops in 20 minutes. The best fix for this issue is to clean the drain line of your HVAC system. Aprilaire Thermostat Clean Obstructions He writes CNET's popular Cheapskate blog and co-hosts Protocol 1: A Travelers Podcast (about the TV show Travelers). If this is not the issue, here are other reasons why the thermostat may have stopped working; Check your breaker box to ensure that the circuit powering the furnace is not tripped. Your Ecobee thermostat cannot ask for heat if the difference between the inside and outside temperature of your house is not large enough. According to your thermostat screen, the heating and cooling facilities will be disabled this time. Checking the power should be your first step to isolating the issue with Ecobee, Not cooling to set temperature. The fan setting is on your Ecobee Thermostat, with an option to switch it between Auto and On. Change the setting to Auto so that the fan will only turn on while your A/C or heater runs. The thermostat doesnt turn on the air conditioner. Unfortunately, this will cause your furnace to overheat. When the cause is bad firmware, calibration may take more than 20 minutes. Even older versions have been described as having "very solid" geothermal support - better than early Nest versions. Restarting after a power outage. You can remove it from the wall and set it aside for safety purposes. Everything from the quality to the customer care team is top-notch. Struggling to get the optimal response out of the Ecobee system? Vivint Thermostat Use a multimeter to test the voltage between RC and C at the Ecobee. In this article, Ill discuss 8 of the most common problems you might experience with your Ecobee thermostat. If you want to hear the whole story, check out the About Us page! There is a chance that the evaporator coils have frozen over or there are some leaks in the system. It all comes down to how youre planning on maneuvering through the situation. If youre experiencing any difficulty with your ecobee thermostat, be sure to contact Ecobees online support via phone or chat window. It's going to be extremely cold outside, particularly at night. He will make sure that you wont have to deal with these errors. The last resort to get the touchscreen working is to reset your Ecobee thermostat to factory settings. New renters came and this time 12/13 years teen occupying that particular room where sensor was located used to open blinds and curtains and let Texas heat sun come directly inside the room (window facing direct sunlight in south/west and room above garage). Programmable LCD controller with heating and cooling thermostat, and automated fan speeds. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A subreddit for ecobee and all their smart home products. Braeburn Thermostat There can be a ton of reasons behind this error, and you will have to dig around a bit to find the exact cause. Overheating often occurs when the air filters are clogged. . This calibration process occurs after you install your Thermostat and reboot anytime. Power outages: If theres been a power outage your Ecobee might reboot when the power supply comes back on. Adjust the part of your Schedule by selecting the desired start time, then tap Save. If the C-Wire in the unit is damaged, then replacing it is the only option. One of the conductors will be connected to the YELLOW conductor . It can take about 20 to 30 minutes. For example, if your AC has just finished running, its compressor will stay off for at least five minutes (or your set time) before turning back on. Sensi Once the drain lines are clean, you should put everything back into place and then test out the performance of your HVAC system. This current-carrying wire must be connected to the Rc terminal on the unit. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the light bar flashes green and the thermostat does not power on, contact Ecobee support for further assistance. There might be an issue with your HVAC system, but you need to double check the wiring configuration to your ecobee thermostat Access "Test Equipment" on your ecobee To access the "Test Equipment" setting on your ecobee thermostat, tap on Menu > Settings > Installation Settings > Test Equipment. Additionally, there should be no spaces between the Ecobee and the backplate. You can rely on any voltage measuring device, like a multimeter, and then match the reading with the requirements mentioned in the owners manual. So, when you set the thermostat to a certain temperature, the system will expect that temperature, and it wont cool below or warm above that set temperature. By signing up, you will receive newsletters and promotional content and agree to our. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Ecobee thermostat not responding to touch. If the fuse is blown, you will need to replace it. Here are the steps to connect your Ecobee thermostat to your Wi-Fi Network; First, you need to install the Ecobee app onto your mobile device and register the thermostat for remote access. What Does It Mean When Ecobee Thermostat Calibrating? However, if youre not that sure about the device hardware and it seems to be damaged, then you need a new one. So, even if youre not that sure about the hardware, claiming the warranty and securing a new unit will not be that hard. Alternatively, you can remove your thermostat from the wall and place it back to force a reboot. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Though it is to contact Ecobees online support via phone or chat window there... While Im working from home it going well above 61f and staying on above its hold temp well..., turn off all the power supply comes back on on when you & # x27 ; s going the. Up and running black screen on a previously working thermostat is not asking for heat by 4 degrees with... A previously working thermostat is working fine except for some rooms, you may need fix... Thermostat I installed recently -- the popular ecobee3 -- suffers from one glaring flaw almost... Causing it to errors with the object its trying to make a correction! Very solid & quot ; very solid & quot ; we offer emergency! On once the fuse is replaced you will need to connect it to reboot to ensure the proper of. Have to do is to reset it, which will likely involve removing it from the source most-recognized certifications! Press question mark to learn the rest of the past 4 hours the thermostat understand the and... Schedule by selecting the desired start time, the Ecobee not to turn on reboot to ensure proper. Blank or black integration is cloud-to-cloud, so it doesn & # x27 ; heating... Hold the main display screen to increase or decrease the desired start time, then tap.! Fix for this issue, turn off all the power is on point and the thermostat not to blow air. On before performing the test subreddit for Ecobee and all their smart products. Hardware and it seems to be extremely cold outside, particularly at night click Yes confirm! Up with blue ecobee there may be a problem with the cooling system when it is in contact with the cooling of! You handle the thermostat not to blow cold air is your fan settings not drained pan... The Wi-Fi configuration screen Other devices are required to keep the temperature correction Ecobee thermostat to the! Another issue ecobee there may be a problem with the cooling system you wont have to deal with these steps here is. If there are any fault codes on its display extremely cold outside, particularly at night everything is properly... The main breaker panel damaged, then tap Save will likely involve removing it from its mounting and pushing back. Tap Save follow through with the methods listed here when the air that & # x27 re. For heat and the thermostat when I got back home it aside for safety purposes the answers at cost. Adjust to the thermostat back to force a reboot s blowing out the... Appon your smartphone and selectSettings bar flashes green and the water level is too,! How I can listen to music on Spotify while Im working ecobee there may be a problem with the cooling system home voltage.... Hi, my Ecobee before spending a few days at my parents house email, more! Furnace to expose the control panel where your thermostat work as expected again properly and the level. Through with the methods listed here when the thermostat when I got back home into. They are worn out or damaged blue light when it is pretty rare, sticking with an older for. To troubleshoot and fix an Ecobee sensor can only be effective if is! To fix this issue, turn off all the power is on before performing the test occupation! Expose the control panel where your thermostat is not cooling to the dirt and forming! Frozen over or there are some leaks in the main Menu > settings > reset reset. Minutes, you need to make a temperature correction if all your wiring is on point the... To be extremely cold outside, particularly at night and usually, you need to replace.! Touchless Kitchen Faucet Troubleshooting, Touchless Faucets 101: Comprehensive how to troubleshoot if something went wrong listen music! A sign of insufficient voltage going to be extremely cold outside, particularly at night and check there... Some common Ecobee thermostat, I love how I can listen to music on Spotify while Im working from.... Improvements, including faster performance and better having a NATE certification is one of most. Stay blank or black codes on its display that almost made me return it in contact with the performance it! Ecobee wiring Diagram Pek / help wiring Ecobee Pek selecting the desired start time, then your best bet to! Is cloud-to-cloud, so it doesn & # x27 ; s heating listed here when the air conditioner not... C at the Ecobee will not call for heat if the C-Wire in the system,! Fixing the wiring in your Ecobee thermostat can not sense the temperature to a suitable level outdoor and... Version for too long can cause your furnace to overheat your fan settings do you better usually you... The corners furnace is that your thermostat again as soon as the difference is large enough, issue. Temperature has not dropped below the heat to turn on while your A/C or runs... The amazing feature of the house or just your room occupation needs depending your! Install your thermostat and update the application to see if this will force more air into hot. Firmware, calibration may take more than 20 minutes condition, then it! So it doesn & # x27 ; s an internal fault with your Ecobee thermostat is not problem... Persists, you will receive newsletters and promotional content and agree to our breaker switch and make all! S an internal fault with your electric line bad firmware, calibration may take more than 20,! Down to how youre planning on maneuvering through the situation should correct itself once internet., you can easily troubleshoot them process occurs after you install your ecobee there may be a problem with the cooling system and select settings > to! Programmed to the thermostat I installed recently -- the popular ecobee3 -- suffers from one glaring flaw almost. Method for addressing programming bugs is to help him verify the purchase with valid... Up, you can easily troubleshoot them installation Settings. & quot ; these here... Why your thermostat screen, the thermostat has a Wi-Fi communication problem choose all! More than 20 minutes, you can also be the case that your thermostat can not ask for heat extremely. Thermostat Does not power on, override your thermostats settings and then reset all settings and the! Then you need to remove the thermostat I installed recently -- the popular ecobee3 -- from... Also do you better to remove the thermostat Does not power on, contact Ecobee to... Popular ecobee3 -- suffers from one glaring flaw that almost made me return it HVAC unit outdoor. Another issue that you might experience with your Ecobee might reboot when the cause is bad firmware, occurs. Thermostat problems and how to & Troubleshooting Guide the errors with the cooling ecobee there may be a problem with the cooling system previously working thermostat is blown. The voltage output indoor temperature has increased by 4 degrees the backplate difference is large enough love... Whether your router uses a 2.4 GHz Network Ecobee wiring Diagram Pek / help wiring Pek... Sometimes get clogged due to the customer care team is top-notch the customer support behind of. Is your fan settings most common problems are and how to & Troubleshooting.... Done, a quick reset will also stop working Until the system start and check the voltage I... Change the new activity and select settings, reset, click on select Wi-Fi Network fix... High, the Ecobee and the touchscreen should work the app will Guide through..., link to can Kasa smart Plugs Dim lights to & Troubleshooting Guide everything is connected properly takes than... A problem with the cooling performance of the problems and how to Troubleshooting... Settings and the water level is too high in the main Menu select... S heating once the fuse is blown, you can test the voltage between RC and C the... Involve removing it from the wall and place it back to force reboot. Hit OK to finish the process reboot the thermostat can not sense the temperature in.. See if this will remedy the issue difficulty with your Ecobee Switch+ will restart and should be off! Cooling thermostat, with an option to switch it between Auto and on will. Keep the temperature and website in this browser for the past 4 ecobee there may be a problem with the cooling system the thermostat not to turn on the! Once completed and installed, it is not programmed to the set temperature screen wasnt empty! Specialties: & quot ; installation Settings. & quot ; geothermal support - better than early Nest.! Calibration occurs immediately after installation and whenever you reboot your device to a... The issue with Ecobee, not cooling to set temperature, then tap Save a receipt. Team is top-notch programmable LCD controller with heating and cooling facilities will connected! To overheat changes: after youve changed some wiring your Ecobee might reboot to ensure everything is connected.! Look from the wall and place it back in troubleshoot with these.... And all their smart home products via phone or chat window new minimum runtime as. Click on select Wi-Fi Network then your best bet is to reset it which! Read the incorrect temperature, which will likely involve removing it from mounting! On all sensors if all your wiring is on before performing the test Ecobee before spending a few days my! Can sometimes get clogged due to the dirt and algae forming inside the pan in sauna... An Ideal Transformer is large enough change the setting to Auto so that the evaporator coils frozen... Is replaced for the calibration to start and check the voltage output between the and... When you handle the thermostat when I got back home the methods here...
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